top of page

 CLIENT REVIEWS 

As a client you're treated like family, call or e-mail us to enjoy product support 24/7.
To rate our service click the BBB Accredited Business logo below:

BBB Seal

Jean-François L ★★★★★

Ron is the best human I've interacted with in years. Polite, professional, respectful, kind, and well-informed, that's the least you can say. I highly recommend him.

Gerald M ★★★★★

Ron offers exceptional service. There are a number of powered wheelchairs available today. Amazon has several as well. Ron provides something that others do not, professional and attentive support. Ron knows his products and the competition. He takes the time to understand your needs and is not afraid to tell you that he does not have the product you need. I purchased a folding electric wheelchair Mobi from My Scooter. I had several conversations with Ron. By the time I finished my research, I felt very comfortable ordering from My Scooter. The Mobi proves that my analysis was correct. The wheelchair is very well made, works as Ron described, was delivered as Ron estimated, and meets my expectations. I have no problem highly recommending Ron and My Scooter.

​Anna F ★★★★★

My family bought the Mobi two years ago for my husband. We couldn't be more satisfied with it. It is very well constructed, easy to fold for transport, and very quiet. Ron was very knowledgeable, patient, and easy to reach. We really appreciate his suggestions and his help. He loves his scooter and often says how impressed he is with the build quality, how comfortable it is, and how smooth the ride is. Thank you Ron, we are grateful and will definitely recommend it to anyone in need of a wheelchair.

James W ★★★★★ 

I needed a mobility scooter last winter. I did my research online and by visiting local businesses. My research led me to a Heartway scooter. This narrowed the search down to four local companies. Of these, Ron was by far the most knowledgeable at MyScooter.ca. He answered all my questions, many of which were through intermittent emails. He made suggestions based on my needs and his extensive experience. Ron was not only the most helpful, but he also had the best price.

Shirley J ★★★★★

We recently bought a portable chair from Ron at My Scooter and were very satisfied with the excellent customer service and the chair. Ron took the time to ensure that the chair met our needs and did everything possible to make sure we received it as quickly as possible. We highly recommend My Scooter and thank Ron for the excellent service.

Charla J ★★★★★

I called about a scooter in August. Ron was helpful and knowledgeable about his products. We live two provinces away. Not only did he know his job, but he also knew which brands our local stores offered. In the end, he was the closest store with the discontinued folding model we wanted, so we made our purchase at his store. Ron was meticulous in explaining all the usage instructions, making it very easy. He always gave us the option to change our minds and we never felt pressured to buy anything. We were able to feel in control during the buying and testing phase, and thus felt very good about our purchase. At first, the scooter we bought was used very lightly for occasional shopping. But as life goes on, circumstances change and we do not know what we would do without it - we are so grateful to have it. It was an important purchase and if Ron hadn't been such a support, we might have been afraid to spend money on it. That would have been terrible, because it turns out that we really, really needed the scooter. Thank you, Ron!

Tim R ★★★★★

Very knowledgeable. Ron has experience with all the products he sells. He makes good suggestions based on your needs and only sells quality products. He is willing to bring them to you if you cannot make it to his store. The Zoomer electric chair was exactly what my wife needed for mobility, and it was portable to fold and carry. It really helped us. N and N

​​

Angela H ★★★★★

IF TEN STARS WERE AVAILABLE, I WOULD HAVE SELECTED THEM! Ron, the owner of My Scooter, could not have been more informative about the Mobi electric wheelchair before my purchase. He answered my questions in detail with patience and without adding any sales pressure. My Mobi arrived in 5 days on Vancouver Island and was well packaged and easy to set up as Ron had charged it and made all the connections except for two. Ron has since provided after-sales service by responding very quickly to all my other questions via email and phone, giving me helpful suggestions for my specific needs related to my neurological disorders. He deserves all the business he gets!

Helen R ★★★★★

My husband is unable to walk a certain distance due to a disability. I found My Scooter online and really liked the Mobi folding wheelchair. Being old school, I contacted Ron by phone and he gave me valuable advice. Since we live outside his province, he kindly provided me with the names of suppliers of similar products in Ontario. In the end, we chose to buy the Mobi from Ron, and once again, he gave me detailed information. Since I have to use assisted controls, the information provided was sufficient for me to set them up myself without needing to ask for someone’s help. My husband is happy with the Mobi and we are looking forward to a summer that we can enjoy together.

Thank you Ron, Helen, and Anton.

To our clients who take the extra time to share their experience with all of us, thank you!

To rate our service click the BBB logo

BBB Seal
bottom of page